Emma’s raising money for NHS workers

Emma Smart has raised nearly £2,000 for the NHS by selling over 300 special mugs designed to support NHS workers. Emma who is a Home Carer came up with the idea to raise the money when she saw her friends mug which had the eye-catching design, loved it and thought her colleagues and friends might also want one. It turned out they did, and the orders flooded in.

The mug has been designed and produced by her friend’s sister Theresa Isaac of ‘Believe Designs’ and together they agreed that part of the payment for the mugs would be donated to the NHS. And because they had such a large order and were raising money for the NHS the courier delivered the mugs free of charge.  

Emma says: “Thank-you so much to everyone who has ordered a mug, it is very much appreciated. I’ve not really done much just taking the orders – it’s everyone who has bought a mug that has made the difference by supporting a great cause.” 



Out of hours urgent care – let’s talk before you walk

In 2016, Fife’s Health and Social Care Partnership began a review of how we provide out of hours urgent care in Fife, developing a system that would ensure safe, effective and sustainable services across Fife.

Following two years of analysing data, developing services and consulting and engaging with staff, communities, community groups and organisations, the Integration Joint Board agreed a new model of care at their meeting in June 2019.

What do we mean by out of hours urgent care?
This is care that is provided when your GP surgery or pharmacy is closed. This might be for chest infections, urinary tract infections, district nurse care for someone receiving palliative care at home, a child with a high temperature that is not reducing with the medicines you have at home or a minor injury.

What’s changing?
From 4 November 2019, we will begin to implement a more flexible, integrated and multi-disciplinary team approach, working from three centres and supported by home visits.

How to access urgent care out of hours
To ensure everyone gets seen by the right person and in the right place, please talk before you walk and call NHS 24 (111 – free number) first. There are a few ways you will be supported depending on your needs:

  • an advice call from a GP, nurse or paramedic
  • an appointment at a centre with a GP, nurse or paramedic
  • receive a home visit from a GP, nurse, paramedic or district nurse.

Dr Helen Hellewell, Associate Medical Director said, “We have worked closely with healthcare professionals, staff and our communities and I believe we have developed a model of care that puts safety front and centre, and that it is sustainable now and in the future for the whole of Fife. Calling 111 first, before travelling to one of the centres, will ensure you are seen by the right person and in the right place.”

Nicky Connor, Director of Fife’s Health and Social Care Partnership thanked staff and community representatives noting, “I want to thank staff and the public for their patience. Working together with colleagues and communities to design this service together has been key to developing new rotas and ways of working so that Fife has a flexible, safe and responsive service. Our new model will ensure that we can continue to see people in the right place, at the right time and by the right professionals.”

Director of Fife’s Health and Social Care Partnership appointed

Nicky Connor has been appointed as the Director of Health and Social Care in Fife.

Nicky brings with her a wealth of knowledge with over 20 years’ experience covering a diversity of public service roles including nursing, acute, specialist and community roles along with professional and clinical leadership to services within Fife’s communities and leading on regional and national work.

Chair of the Partnership’s Integration Joint Board (IJB), Cllr Rosemary Liewald said:
“Following a rigorous recruitment process, I am really pleased that Nicky has been successful in this appointment to the permanent role, having previously been doing the interim role for the past few months. The seamless transfer of leadership will ensure the Partnership remains focused on delivering the strategic priorities and vision for the people of Fife.”

Tricia Marwick, Chair of NHS Fife Board added:
“We are delighted to have appointed Nicky to the post of director of health and social care in Fife. Nicky has worked with Fife Health and Social Care Partnership since it was established and has been instrumental in driving forward a wide range of initiatives.”

Paul Hawkins, Chief Executive of NHS Fife commented:
“Developing a partnership approach to health and social care is a key priority and I’m delighted that Nicky has been appointed to the role to continue the great work that has been achieved. Having a strong understanding of the priorities for Fife, I’m sure Nicky will continue to steer the partnership in leading the way in Fife.”

Steve Grimmond, Chief Executive of Fife Council also added:
“I’m pleased that we have been able to appoint Nicky to the post of Director. The experience, knowledge and positive commitment that Nicky brings will ensure that the Partnership continues to focus on delivering the best health and social care services for Fife.”

On her successful appointment, Nicky added: “I am delighted to take up the role as director of Fife’s Health and Social Care Partnership. I see daily the exceptional staff we have, delivering high quality services to thousands of Fifers every day. I’m looking forward to leading the Partnership to continue to deliver and improve on the services and vision for Fife.”

Lynn Barker appointed Interim Associate Director of Nursing

Lynn Barker has been appointed as the new Interim Associate Director of Nursing for the Fife Health and Social Care Partnership.

A registered nurse for more than 20 years, Lynn was previously Head of Nursing for the East Division and has worked in a variety of healthcare settings, most recently in senior professional and managerial roles.

Prior to her community nursing roles, Lynn was the Head of Nursing for Emergency Care and brings a wealth of management experience from her roles in community nursing, acute care, Scottish Government and with the British Army medical corps. Lynn also represents NHS Fife and the Fife Health and Social Care Partnership on a number of national groups.

NHS Fife Director of Nursing, Helen Buchanan, said of Lynn’s appointment: “I am delighted to welcome Lynn as the new Interim Associate Director of Nursing for the Fife Health and Social Care Partnership.
“Lynn has shown herself over a number of years to be extremely capable and is incredibly passionate about providing care which is safe, effective and centred around the holistic needs of the individual.
“I look forward to working closely with her as we seek to provide the best possible services for the people of Fife.”

Lynn replaces Nicky Connor, who was recently appointed as the Interim Director of the Fife Health and Social Care Partnership. Nicky said of the appointment: “Having worked closely alongside Lynn for a number of years now, I have seen first-hand how her drive for improvement has brought about positive change in the ways in which we care for people in Fife.
“Lynn brings great knowledge and experience to the position, garnered across a number of nursing roles across a variety of specialities.
“I very much welcome her appointment to this crucial role.”

Getting it right for young carers in Fife

The ‘Getting it Right for Young Carers in Fife’ strategy reflects the partnership work of all Children’s Services, working together to support young carers in Fife.

On 1 April 2018 the Carers (Scotland) Act 2016 (the ‘2016 Act’) was enacted. This updated version of the 2015 Fife strategy for young carers aligns itself directly with the Act and is also aligned to the carer’s strategy for unpaid adult carers in Fife.

The most important aspect of this strategy is that it reflects the views, hopes and aspirations of young carers in Fife and gives them an opportunity to shape and influence how they are supported and how services are delivered to them.

Getting it right for young carers in Fife (2018-2021)


Common Ground – Developing plans for the East of Scotland

Find out what we are doing across the Borders, Fife and Lothian to meet the challenges we face now and into the future. Common Ground is a briefing about the development of our plans for Health and Social Care Delivery in the East of Scotland. It is for all NHS and HSCP staff in the Borders, Fife and Edinburgh and the Lothians.

Please read it to find out more about  why we need to change  the way we do things and what we are doing right now to try to  meet some of the big challenges we face.  It outlines some of the interesting work that is going on to explore how we can work better together, for example,  by looking at our models of service delivery with the aim of improving them for patients and staff.  In a nutshell we want to develop plans that will help us respond to rising demand, shortages of staff in some key types of roles as well as financial challenges.

The solutions will need input from staff right across our organisations and will need to ensure we can continue to offer services that are safe, sustainable, and of high quality to everyone in our region, wherever they live.

Please read and discuss the information with your colleagues and feed back any questions or comments you may have to EastRegion.communications@nhs.net


Thank You

Michael Kellet, Director, Health and Social Care Partnership, Fife

Tim Davison , Implementation Lead , East Region and Chief Executive, NHS Lothian


Fife hospital tests new model of housing help for homeless patients

Homeless people attending A&E at a Fife hospital are to be given specialist housing advice as part of a ground-breaking service delivered by charity Shelter Scotland and Fife Health and Social Care Partnership (HSCP).

Victoria Hospital, Kirkcaldy

It’s hoped the new service can improve the lives of patients with multiple and complex needs and save vital NHS resources by getting the right advice to people in hospitals who might otherwise not seek out help with housing problems.

Two specialist advisers will be based at the Victoria Hospital in Kirkcaldy during the two-year trial which has its formal launch today (23 April 2018).

Alison Watson, Deputy Director for Shelter Scotland, said:  

“People experiencing homelessness are more likely to suffer from ill-health and the lack of stable, suitable accommodation is a big factor in this. A good home is fundamental to our health and well-being.

“This project aims to demonstrate how improved links between healthcare and housing can deliver better health for patients and be more cost effective for the NHS by cutting the number of repeat visits.”

The project is backed by £173,000 of funding with the majority being supplied by Shelter Scotland with contributions from Fife HSCP and Fife Council.

Homeless people are 3.8 times more likely to attend A&E and 2.2 times more likely to be admitted to hospital than people who are settled in a home of their own.

During the project health staff will refer patients who are homeless or at immediate risk of losing their home to Shelter Scotland advisers in the hospital who will work with them to resolve housing issues. Among the expected benefits are a reduction in delayed discharge cases.

In the first six weeks the service has seen 19 people benefit, with the majority of patients only having to wait 24 hours before they leave hospital rather than the average six weeks.

Michael Kellet, Director of Fife Health and Social Care Partnership, said:  “We are delighted to be working with Shelter Scotland to bring this vital initiative to Fife. The early signs are positive.

“People who are homeless or at risk of homelessness often have varied and complex needs.  By partnering with Shelter Scotland, we are working together to support people into safe and appropriate accommodation earlier.

“By working as one team our aim is to help prevent re-admissions, and attendances at the Emergency Department by supporting the wellbeing of some of the most vulnerable in our community. I look forward to watching the programme progress over the next 12 months.”

Tricia Marwick, Chair, NHS Fife, said:

“I am pleased to officially mark the launch of an initiative which sees Fife take partnership and new ways of working to the next level.

“We cannot underestimate the value this will bring to people who potentially could be facing an uncertain or unstable future when leaving hospital.  Frontline staff will benefit too as they are reassured that the person leaving the hospital door will go into a more secure and stable environment which they can hopefully call home.”

Those who receive help from the Intervention Service will be asked for their feedback to help health and housing services work more effectively together in the future.

Healthcare Improvement Scotland will provide improvement advice and support to help in the planning of the project and in evaluation of the service.

Dianne Foster, Associate Improvement Advisor, Healthcare Improvement Scotland, said: 

“We are delighted to be invited by Shelter Scotland, NHS Fife and Fife Health and Social Care Partnership to support this innovative project.

“Being able to demonstrate the impact and outcome of new ways of working is not easy and we are pleased to be working in partnership with Shelter Scotland, providing support to the local team to build their knowledge and skills around improvement and to consider how best to evaluate this new service.”

£10m care village to help young and young at heart flourish

The construction of a new Care Village in Methil will see the delivery of an innovative and creative solution which turns traditional thinking on its head.

In a first for the Kingdom, Fife Health and Social Care Partnership (FHSCP), alongside Fife Council’s Housing and Education and Children’s Services are taking an intergenerational approach to build:

  • a new 36 bed residential care home,
  • specific needs housing, and;
  • a new Early Years Centre

all on the site of the former Kirkland High School site on Methilhaven Road.  Funding from Scottish Government, Housing Revenue and Fife Council’s Capital Programme will see a total of just over £10million being invested and was approved by Fife Council’s Policy & Coordination Committee today (12 April 18).

The new care home and the Early Years Centre will be joined together through a shared space which will contain a café, multi-functional space for activities as well as meeting and conference rooms.  The care village will also include a mix of housing designed to meet a range of support needs.

Methil Care Village Artist Impression












The concept of inter-generational care began in 1976 when a nursery school and a care home were combined in Tokyo. Since then, there have been successful schemes across Europe, Australia and the US.  In the UK it is early days but Fife is proactively working towards care that helps both the young and the young at heart to flourish.

Cllr David Alexander, Fife Council Co-Leader said: “This is a really exciting project. It will provide some essentials – a much needed care home replacement, a contribution to our target of 3,500 more affordable homes and increased nursery capacity to meet the Scottish Government’s commitment to 1,140 hours of early learning and childcare entitlement. But it could be much more than these component parts. What we’re aiming for is a brand new, inter-generational community facility. Bringing children and adults together in activities is beneficial for the people directly involved, and is also proven to build more cohesive communities.”

Co-Leader Cllr David Ross added: “I’m delighted we’ve approved these outline plans. This kind of multi-purpose facility at the heart of communities is exactly what we’ve described in our Plan for Fife. This building will integrate a range of services provided by the Council and the Health & Social Care Partnership and has the potential to involve many community groups. Designing local services around people in this way will help us create thriving places and support successful and confident Fifers.  The nursery element is dependent on funding coming from the Scottish Government’s 1,140 hours expansion programme, which we expect confirmation of in May. However, we’re hopeful that this new care village could be open by summer 2020.”

Cllr David Graham, Health and Social Care spokesperson for Fife Council welcomed the announcement: “I am delighted that not only will Methil have a new care village but it will be part of a movement to nurture and develop contact between young and older people.  In today’s world, this has never been more important.  I am pleased to see services working in partnership to not only deliver high quality care but to also help build and strengthen communities by taking such an innovative approach.”

David Heaney

David Heaney

Leading the programme of work for Fife Health and Social Care Partnership, David Heaney, Divisional General Manager (East) gives more information on the inter-generational approach:   “We see the approach we are taking in Methil as having benefits across generations as the service users share and learn from each other’s perspectives.

We have always encouraged younger and older generations to visit and mix, whether this is through accommodating visits to our day centres or care homes from nursery and primary school pupils.


Our vision for the Methil care village is to see people live, play and connect as part of one shared community.  The approach also extends to the gardens where there will be outside space which will provide opportunities for shared learning and social activities in a safe environment.”

John Mills, Head of Housing Services, Fife Council states the commitment to increasing housing opportunities for older people and for people with specific needs to remain in their community:

“The Methil Care Village is a vital commitment in the Council’s Affordable Housing Programme to build extra care bungalows and specific needs housing for people in the Levenmouth area.  Built to a very high standard, these individual homes will enable tenants to remain in the community with the ability to use support and care services as part of the Care Village.”

Clark Graham, Education Officer, Fife Council welcomed this new approach to early learning and childcare:

“Whilst ensuring we provide sufficient capacity for those children in the Methil area to access their entitled funded time in nursery, this is an exciting, innovative opportunity to support a planned approach to intergenerational work.  The benefits which will be provided by our youngest children playing and learning alongside the care home service users and residents can only strengthen the links and relationships within the community both now and in the future.”

Three Fifers selected to become Queen’s nurses

Three Fife nurses have been selected to take part in a special professional development programme that will earn them the right to use the coveted Queen’s Nurse title.

The Queen’s Nursing Institute Scotland (QNIS) was established by Queen Victoria in 1889 in honour of her Golden Jubilee. Historically, the Queen’s Nurse title was awarded to nurses who completed training that equipped them to work in the community. They provided healthcare and health promotion to people in their own homes, and were well respected in the communities in which they practised.

Pauline Buchanan, Community Dermatology Nurse Practitioner based in Dunfermline; Lyndsey Forsyth, ADHD Nurse Specialist based in Kirkcaldy; and Gerrard Hastie, Community Psychiatric Nurse based in Leven, make up three of the 21 community-based nurses from across the country selected by the QNIS to join this year’s Queen’s Nurses Development Programme.

This is the first time that Fife will have three nurses inducted into the programme in a single year.

All candidates were nominated having demonstrated their commitment to high quality, compassionate care. They then completed a written application and were chosen to go forward for the programme after attending a selection event where they impressed a panel of nursing leaders.

The new Queen’s Nurses will take part in a nine-month programme, developing and honing their existing skills and capabilities, culminating in an Awards Ceremony in December.

(L to R) Sally O’Brien (Lead Nurse), Gerrard Hastie (Community Psychiatric Nurse), Ken Quinn (Head of Nursing – FH&SCP), Lyndsey Forsyth (ADHD Nurse Specialist), and Jackie Young (Service Manager – Community Child Health Services)

Once they have completed the QNIS development programme, the modern Queen’s Nurses will support new models of care to promote health improvement and local delivery of services.

On their selection to the QNIS development programme, NHS Fife Director of Nursing, Helen Wright, said:

“I am delighted to see three Fife nurses inducted into this year’s QNIS Development Programme.

“Our inductees have each been selected because they have demonstrated a real passion and commitment to continually improve the care and treatment offered to patients in Fife.  With an ever increasing amount of care now able to be delivered safely in our communities, their participation in the programme is likely to positively influence the nursing care offered to patients across Fife in the years and decades to come.”

Ken Quinn (Head of Nursing – FH&SCP) and Pauline Buchanan (Community Dermatology Nurse Practitioner).

Reflecting on her induction to the QNIS development programme, Pauline Buchanan said:

“I am delighted and honored to have been selected for the Queen’s Nurse Programme.  It is a very exciting opportunity to make change happen in creating new ways of working.  Hopefully it will also provide the best possible care in the community for persons living with long term skin conditions.”

Upon her selection, Lyndsey Forsyth said:

“It is a real privilege to have been selected for the Queens Nurse Programme.

“The experience so far has been inspirational and I am excited about the journey ahead. I am especially looking forward to the opportunity to cascade my learning from the program into our service for the benefit not only of colleges but our patients and their families”


Lastly, Gerrard Hastie said:  “Undertaking this development programme is a great privilege and I feel genuinely humbled to be doing this.  The QNIS programme is an opportunity to build on my skills as a community nurse and ultimately this will benefit the people in my care.”

About QNIS:

QNIS was established in 1889 thanks to a donation from Queen Victoria on the occasion of her Golden Jubilee

  • QNIS originally trained nurses for community district work, with the last award made in January 1969. Since then, QNIS has become a charity, promoting excellence in community nursing to improve the health and wellbeing of the people of Scotland.
  • QNIS is based in the same building that training took place in, going all the way back to 1890.
  • To learn more about Queen’s Nurses in Scotland, visit their website.


And I will press 500 times….

Every year over 3,000 people around Scotland are treated by the Ambulance Service after having a cardiac arrest. Unfortunately, only around 1 in 20 people will survive. An important contributor to this is the delay in the casualty receiving cardiopulmonary resuscitation (CPR).

For every 60-seconds that passes after cardiac arrest before CPR is performed, the chance of survival falls by 10%.

Starting CPR can save lives. It at least doubles the chances of survival.

Save a Life for Scotland is asking everyone in Scotland to get ready to do CPR.

Save a Life for Scotland is a movement. A collaboration of partners committed to getting Scotland CPR ready in order to save hundreds of lives across our country each year.

Shona Robison, Cabinet Secretary for Health & Sport

“Any CPR is better than no CPR – it saves lives and this film is a great way to learn those lifesaving skills. The latest statistics show around half of adults in Scotland are confident giving CPR and to date more than 200,000 people across the country have learned CPR since 2015. This is testament to the work put in by SALFS partners, who have brought these lifesaving skills to people across the country.”

Lisa MacInnes, Director of the Save a Life for Scotland campaign

“We hope that 500 miles will become the CPR anthem for a generation in Scotland. This familiar tune will remind us that CPR is the right thing to do and the beat helps us remember the right rhythm for chest compressions. Someone who is having a cardiac arrest needs help, you cannot make the situation worse for them. You can be the one to help buy them time until the ambulance arrives and save a life.”

Save a Life for Scotland Partners:

British Heart Foundation British Red Cross
Joint Forces Command Lucky 2 Be Here
Resuscitation Research Group Royal Life Saving Society
Scottish Government Scottish Fire & Rescue Service
St John Scotland Scottish Ambulance Service
Police Scotland Chest Heart & Stroke Scotland
East Neuk First Responders