Director of Fife’s Health and Social Care Partnership appointed

Nicky Connor has been appointed as the Director of Health and Social Care in Fife.

Nicky brings with her a wealth of knowledge with over 20 years’ experience covering a diversity of public service roles including nursing, acute, specialist and community roles along with professional and clinical leadership to services within Fife’s communities and leading on regional and national work.

Chair of the Partnership’s Integration Joint Board (IJB), Cllr Rosemary Liewald said:
“Following a rigorous recruitment process, I am really pleased that Nicky has been successful in this appointment to the permanent role, having previously been doing the interim role for the past few months. The seamless transfer of leadership will ensure the Partnership remains focused on delivering the strategic priorities and vision for the people of Fife.”

Tricia Marwick, Chair of NHS Fife Board added:
“We are delighted to have appointed Nicky to the post of director of health and social care in Fife. Nicky has worked with Fife Health and Social Care Partnership since it was established and has been instrumental in driving forward a wide range of initiatives.”

Paul Hawkins, Chief Executive of NHS Fife commented:
“Developing a partnership approach to health and social care is a key priority and I’m delighted that Nicky has been appointed to the role to continue the great work that has been achieved. Having a strong understanding of the priorities for Fife, I’m sure Nicky will continue to steer the partnership in leading the way in Fife.”

Steve Grimmond, Chief Executive of Fife Council also added:
“I’m pleased that we have been able to appoint Nicky to the post of Director. The experience, knowledge and positive commitment that Nicky brings will ensure that the Partnership continues to focus on delivering the best health and social care services for Fife.”

On her successful appointment, Nicky added: “I am delighted to take up the role as director of Fife’s Health and Social Care Partnership. I see daily the exceptional staff we have, delivering high quality services to thousands of Fifers every day. I’m looking forward to leading the Partnership to continue to deliver and improve on the services and vision for Fife.”

post

Out of hours urgent care – let’s talk before you walk

In 2016, Fife’s Health and Social Care Partnership began a review of how we provide out of hours urgent care in Fife, developing a system that would ensure safe, effective and sustainable services across Fife.

Following two years of analysing data, developing services and consulting and engaging with staff, communities, community groups and organisations, the Integration Joint Board agreed a new model of care at their meeting in June 2019.

What do we mean by out of hours urgent care?
This is care that is provided when your GP surgery or pharmacy is closed. This might be for chest infections, urinary tract infections, district nurse care for someone receiving palliative care at home, a child with a high temperature that is not reducing with the medicines you have at home or a minor injury.

What’s changing?
From 4 November 2019, we will begin to implement a more flexible, integrated and multi-disciplinary team approach, working from three centres and supported by home visits.

How to access urgent care out of hours
To ensure everyone gets seen by the right person and in the right place, please talk before you walk and call NHS 24 (111 – free number) first. There are a few ways you will be supported depending on your needs:

  • an advice call from a GP, nurse or paramedic
  • an appointment at a centre with a GP, nurse or paramedic
  • receive a home visit from a GP, nurse, paramedic or district nurse.

Dr Helen Hellewell, Associate Medical Director said, “We have worked closely with healthcare professionals, staff and our communities and I believe we have developed a model of care that puts safety front and centre, and that it is sustainable now and in the future for the whole of Fife. Calling 111 first, before travelling to one of the centres, will ensure you are seen by the right person and in the right place.”

Nicky Connor, Director of Fife’s Health and Social Care Partnership thanked staff and community representatives noting, “I want to thank staff and the public for their patience. Working together with colleagues and communities to design this service together has been key to developing new rotas and ways of working so that Fife has a flexible, safe and responsive service. Our new model will ensure that we can continue to see people in the right place, at the right time and by the right professionals.”