Alan Small, Independent Chair of Fife Adult Support and Protection Committee advised “While public services, community groups and volunteers are providing incredible support for those who need it, we ask everyone to stay alert and protect yourself from fraud and scams. We know that criminals are using the Coronavirus outbreak as an opportunity to target vulnerable people but you can help yourself to say safe by following this advice:
- Only let somebody into your home if you know who they are. Be wary if someone turns up unexpectedly. If in doubt, don’t answer the door.
- Check who you are dealing with. Ask to see their identity card. Don’t be embarrassed to ask questions about their identity – genuine callers will expect you to be careful. Close the door and phone the organisation using a number from their website to confirm their identity if you are unsure.
If they contact you by phone, hang up, check their details and call them back.
- Never hand your bank card or give card/bank details to someone at the door.
Only give someone cash when they have delivered your items to you. Make sure you get what you ordered.
- Be wary of telephone calls, emails, texts or WhatsApp messages offering advice and treatment for Coronavirus. Don’t click on email links or open attachments from a sender you don’t recognise. Never give personal information or bank details to someone who has contacted you by phone or email. A trusted organisation will never ask you to do this.
- Don’t be pressured into donating money. Never make donations by cash or gift card, or send money through transfer agents such as Western Union or Moneygram.
- To report a crime call Police Scotland on 101.
“We also remind you that the Adult Protection Phone Line continues to be available if you or anyone you know is at risk of harm or neglect. Call 01383 602200 – it’s vital to raise your concerns. You don’t need to provide your personal details; the Social Work Service will check the situation sensitively, and support will be given, if needed. Adult harm can take many forms, such as physical, psychological, financial, sexual harm, neglect and self-harm. People who can’t look after themselves or find it difficult to stand up for themselves can be particularly at risk, because of their personal circumstances, or a physical or learning disability, age or illness. We all have a responsibility to look out for people in our communities. For more information about adult protection visit: www.fife.gov.uk/adultprotection and for scams advice visit: www.tsscot.co.uk and www.scotland.police.uk/keep-safe/personal-safety/shut-out-scammers