Fife Health and Social Care Partnership’s Care At Home service won the Success Through Innovation Award at this year’s Fife Business Awards.
Their submission told the story of the roll out of Total Mobile across Fife, where the use of cutting edge technology led to real improvements in the scheduling of home care appointments.
All 900 Home Carers have been issued with smart phones and can now see their daily rotas and respond to real time changes, all at the touch of a button. The solution has been developed so that it is dynamic and flexible enough to respond to last minute rota changes.
Since its roll out just over a year ago, local teams are completing an average of 22,000 visits per week while the Service overall has generated more than 30% additional capacity to take on new service users through more efficient scheduling.
David Heaney, Divisional General Manager (East) with Fife’s Partnership said: “I am delighted and extremely proud of everyone involved in bringing Totalmobile to Care At Home in Fife. The Health and Social Care Partnership has worked alongside Fife Council’s Business Technology Solutions and Totalmobile, who provide the technical platform. The knowledge, experience and creativity of staff has been key to developing this unique solution and the award is a testament to everyone’s hard work and resilience. Everyone involved should be very proud of what they have achieved.”
Jim Darragh, CEO, Totalmobile stated: “We’re delighted that Fife Health and Social Care Partnership have won the Success Through Innovation award. They set out with a clear objective of transforming care at home through the effective use of mobile technology. This award, as well as the significant benefits they are experiencing, shows that they have achieved this.”
Charlie Anderson, Head of ICT, Fife Council added: “It’s fantastic to see a solution which so directly improves our service delivery and supports our staff delivering highly-valued care services throughout Fife. The Totalmobile solution is a great example of how technology can be applied innovatively to meet the challenges Councils and partners face in delivering better public services in 2018.”
Cllr David Graham, Fife Council’s Health and Social Care spokesperson recognised the Care At Home service’s achievement: “Congratulations to everyone in the Care At Home service. It is a fantastic achievement and the culmination of a lot of hard work, dedication and commitment, all of which they show each and every day not just when it comes to taking their service forward for the future. Well done everyone. You are a credit to the service and the people of Fife.”