Glenrothes Aldi becomes a dementia friendly store

The local Aldi store in Glenrothes is the latest business to support the Dementia Friendly Glenrothes campaign.

Launched last year, the partnership initiative between The Fife Health and Social Care Partnership, the Glenrothes Area Committee, Fife Council and Alzheimer Scotland aims to support people living with dementia to remain a valued part of their community.  To achieve this aim, they are working with the local business community to increase awareness and understanding of the condition.

As part of Aldi’s involvement in the initiative, 14 Aldi staff members have now become Dementia Friends. The store’s support is a major boost for the campaign and will empower employees to help make their local store more accessible for people living with dementia and their families locally.

Fiona Forrester, the Store Manager at Aldi Glenrothes, said: “Providing excellent customer service is important to us at Aldi. The Dementia Friends sessions have helped our staff to think about what help people with dementia might need, such as more time or support when paying or some help to find things in the shop.”

Hendrik Cunningham, the local Area Manager for Aldi, added: “Aldi is committed to providing the best possible products and service to all those within the local community and we are delighted to partner with the Dementia Friendly Glenrothes initiative to make improvements in our store experience for those customers who have dementia. Our staff are now more aware and understanding of the issues that those with Dementia face whilst going about their shopping and we look forward to continuing to make Aldi Glenrothes a welcoming place for all.”

Amanda Hunter, the Project Manager for the Dementia Friendly Glenrothes initiative, said: “We are delighted to have the team from Aldi in Glenrothes on board.  Working with the staff has been fantastic and we look forward to continuing our work with them as part of our vision to help make Glenrothes a great place to visit and shop for everyone, but particularly people living with dementia.”

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on Tel: 01592 803800 or by Email: ahunter@alzscot.org.