Glenrothes foodbank becomes Dementia Friendly

The Glenrothes Foodbank has joined an increasing number of organisations across the Glenrothes area to become dementia-friendly by taking part in the Dementia Friendly Glenrothes initiative.

Staff and volunteers at the Glenrothes Foodbank based at the Saltire Centre have undertaken an information session to become Dementia Friends, learning how to recognise signs of dementia, and how they can make the local service more accessible to customers who live with the condition, including those who may be in extra need over the festive season.

Left to right: Joyce Aird ( Dementia link ); Lilian Jones ( Volunteer Manager); Jilly Guild (Project coordinator); Amanda Hunter, Project Manager for Glenrothes Dementia Friendly.

Jilly Guild, Project Manager at the Glenrothes Foodbank, said: “We are really pleased here at the foodbank that we are now ‘dementia friendly’. We see many people from many different backgrounds and with various complex health concerns including dementia and this new knowledge can only help us to provide a better service.”

Amanda Hunter, Project Manager for the Glenrothes Dementia Friendly campaign, commented “I’m very pleased that we have been able to support the Glenrothes Foodbank to support customers who may be living with dementia. Our mission is to help make everyday life better for people living with dementia and their carers, and change the way that local people think, talk and act when it comes to dementia. By becoming a dementia friendly community service, staff and volunteers now have more awareness and confidence to help make a difference to the experience of clients in need of extra support.”

The partnership between Fife Health and Social Care Partnership, Glenrothes Area Committee, Fife Council and Alzheimer Scotland aims to support people living with dementia to remain a valued part of their community.  This includes supporting people to continue to shop, use public transport or visit places like local cafes or sports centres.

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on Tel: 01592 803800 or by Email: ahunter@alzscot.org.

For further information please contact Amanda Hunter from Alzheimer Scotland on Tel: 01592 803800 or by Email: ahunter@alzscot.org.

Care At Home Service Fife Business Awards 2018 Finalists

Congratulations to everyone in Fife Health and Social Care Partnership’s Care At Home Service who have been made it through as finalists in the Fife Business Awards 2018.

Their submission, under the category ‘Success Through Innovation’, tells the story of the roll out of Total Mobile across Fife, where the use of cutting edge technology has led to real improvements in the scheduling of home care appointments.

All 900 Home Carers have been issued with smart phones and can now see their daily rotas and respond to real time changes, all at the touch of a button.     The solution has been developed so that it is dynamic and flexible enough to respond to last minute rota changes.

Since its roll out just over a year ago, local teams are completing an average of 22,000 visits per week while the Service overall has generated more than 30% additional capacity to take on new service users through more efficient scheduling.

David Heaney, Divisional General Manager (East) oversees the Home Care Service which led this innovative transformation:

“Huge congratulations to everyone involved. We are very proud that the Service who has worked alongside Fife Council’s Business Technology Solution and Totalmobile, who provide the technical platform, to deliver a solution of this scale and complexity within the Care at Home environment.

Our staff’s knowledge, experience and creativity have been key to developing this unique solution.  Being shortlisted as finalists is a testament to everyone’s hard work, time and patience and they should be very proud of what they have achieved.”

Jim Darragh, CEO at Totalmobile stated:   “I’m delighted to learn that Fife Health and Social Care Partnership, working together with ourselves and Fife Council have been shortlisted as a finalist. At Totalmobile we have seen first-hand the forward thinking approach that has been taken to mobile working throughout, particularly within the Partnership’s Care At Home team. The efficiencies generated and improvements in productivity are fantastic.”

The winners will be announced at Fife Business Awards Ceremony to be held on Friday 23rd March 2018 at the Glen Pavilion in Dunfermline.

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Are you prepared for winter?

Winter can be a difficult time, especially for many older people or people living with a disability.  Fife’s Health and Social Care Partnership has published a leaflet containing all the important information you need to make this winter a bit easier.

 

The Helping older people and people with a disability in winter’ leaflet provides advice and tips on how to take care of yourself and others. It includes vital contact details for various services and organisations, as well as frequently asked questions (FAQ’s). Nearly 8,000 copies have been distributed throughout Fife over the past few weeks and the information is also available on Fife Direct.

 

 

 

Michael Kellet, Director of Fife’s Health and Social Care Partnership said:

“This leaflet provides people with the information they need to stay safe and well this winter. Accessible for all, people with older or disabled neighbours, relatives or friends would find this useful.  Top tips on how to keep the home warm, stock up on food and order the right amount of medication are provided as well as contact details for different services and support.  This can make all the difference to someone this winter.  Importantly, if you are concerned about someone please contact 03451 55 15 03 to get advice.”

Tips in the leaflet include:

  • Set your heating 18–21°C to keep your home warm and your bills as low as possible.
  • Get financial support. There are grants, benefits and sources of advice available to make your home more energy efficient, improve your heating or help with bills.
  • Eat well. Food is vital to keeping warm. Try to make sure that you have hot meals and drinks regularly throughout the day.
  • Keep cupboards stocked up with items such as long-life milk, tinned soup, meats and vegetables, ready cooked meals and bread.
  • You can get a free jab from your GP to protect against seasonal flu if you are over 65, have a Long-term health condition, are pregnant or a carer.
  • Look after older or disabled neighbours or relatives to make sure that they are safe and well.

Useful contacts:

  • Social Care services 03451 55 15 03
    www.fifedirect.org.uk/socialcare
    Sign up for email or text alerts (www.fifedirect.org.uk/alerts)
    Adult Protection Helpline 01383 602200
    Faults and Repairs 03451 55 00 11
    Out of Hours Emergencies 03451 55 00 99
    NHS 24 (24hr) 111
    www.nhs24.com • www.nhsfife.org

 

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Cancer Experience Survey – Closes 22 December 2017

Cancer affects almost all of us – through personal experience or that of a loved one.

Macmillan Cancer Support and Fife Health and Social Care Partnership are working together to improve the lives of people in Fife who are affected by cancer.

To help do this, they have launched an online survey to gather feedback on people’s experiences and priorities.  This feedback will help inform decision making, how services work and how we can improve people the experience for those who are affected by cancer in Fife now and in the future.

To take part on line visit:  www.fifedirect.org.uk/fifemacmillan

The survey will close on 22 Dec 2017.

To request a hard copy of the survey please call: 01592 578076

To find out more about the partnership work between Macmillan Scotland and Fife Health and Social Care Partnership click here.

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Director’s Blog: Countdown to Christmas

The countdown to Christmas and New Year is in full swing and we end the year on a high note. I am delighted to announce that the Care At Home team has been shortlisted as finalists in the Fife Business Awards 2018 for the successful roll out of Total Mobile.  Congratulations.  This fantastic achievement epitomises the resilience, compassion and hard work of colleagues across the Partnership.  Despite the complexity and challenges we face, teams across Fife are achieving great things and making a difference to peoples’ lives each and every day.  Check out the lovely letter from a service user following support from Older People team colleagues.

I wish you all a very Merry Christmas and best wishes for 2018.

Michael

Glenwood Dental Centre expands services for people living with dementia

Glenwood Dental Centre which is part of the NHS Fife Public Dental service is proud to have achieved Dementia Friendly status.

The Dementia Friendly Glenrothes initiative is a partnership project between Fife Health and Social Care Partnership, Glenrothes Area Committee, Fife Council and Alzheimer Scotland. It aims to support people living with dementia and their carers to remain a valued and active part of their community, helping them continue to access the services and businesses that are important to them.

Dawn Adams, Clinical Director, Public Dental Service, NHS Fife commented “Good oral health is important for everyone, especially those living with dementia:

“There is evidence that oral health can decline as dementia progresses leading to pain, tooth loss and difficulties wearing dentures. A healthy mouth is important for eating, speaking and improves self-esteem. It is therefore important people living with dementia continue to receive regular dental care to avoid developing problems with their teeth and gums.   With this award people living with dementia and their carers can be confident they will receive a warm welcome at Glenwood Dental Centre.

Dawn continued: “The clinic building is designed to be easily accessible and dementia friendly. Many of the dentists in the clinic hold additional qualifications in Special Care Dentistry but all of the staff have undertaken dementia friendly training and understand the difficulties people living with dementia and their carers may face coming to the dentist.”

The Public Dental Service operates throughout Fife and provides dental care for people who have difficulty accessing general dental services. It includes accessible clinics across Fife, home visits for housebound people and dental services to care homes across Fife.

Amanda Hunter (Project Manager) joins the team at Glenwood Dental Centre

Amanda Hunter, Project Manager for the Dementia Friendly Glenrothes project said: “We were pleased to be approached by the Glenwood Dental Centre who were keen to be involved with our project. The Dental Centre already had many facilities in place to support people living with dementia – for example; an alternative seating area for use if the waiting area became too busy and overwhelming, good lighting and had trained staff.  Staff are also able to offer a service to remind people of appointment times. As a result of getting involved in the dementia friendly work, their signage to help direct people into the clinic was improved and they also arranged a Dementia Friends awareness session for staff who had not attended training previously.”

Businesses, services and community groups across Glenrothes who are interested in getting involved with the Dementia Friendly Glenrothes initiative can do so by contacting Amanda Hunter from Alzheimer Scotland on:

For more information on living with dementia and service that can help click here.

Stepping up to Pass the Badge

Staff from across Fife’s Health and Social Care Partnership continue to support See Me Scotland’s Pass the Badge campaign.

 See Me Scotland’s Pass the Badge Campaign involves getting a See Me lapel badge, wearing it for 48 hours and then passing it on to someone new to start a conversation about mental health and how to tackle the stigma around it.

Mental health is equally as important as physical wellbeing so encouraging the conversation in the workplace as well as at home is really important.  We all have mental health and the aim is to show that mental health can be a topic of everyday conversation and Fife Partnership’s workforce are stepping up to help create positive attitudes and break down barriers.

Check out their selfies and visit See Me’s  new online version of the #PassTheBadge campaign http://passthebadge.co.uk/

TCAT Week (27 Nov- 3 Dec 2017) – Fife’s Joint Initiative To Improve Cancer Experience

This week (27 Nov- 3 Dec), Macmillan Scotland is putting a spotlight on the Transforming Care After Treatment (TCAT) programme which set out to ensure people affected by cancer receive the best care, both in health and social care.

Since the programme launched in 2013, 25 projects have been testing new models of care and Fife is one of them.

Fife Health and Social Care Partnership and NHS Fife teams have been a key part of Macmillan’s national programme of work to help improve the experience for those diagnosed and living with cancer.

A key initiative saw the Health and Social Care Partnership create new two Local Area Co-ordinator roles where the focus is to support people in the community, who are living with cancer, in a much more integrated way and at grassroots level.

Known as the Integrated Community Cancer Care (ICCC) Project, those who were diagnosed with cancer and who agreed to be referred to a Local Area Co-ordinator, could start to receive practical support such as help with forms, linking in with local supporting charities, help access services as well as being a listening ear for both patient and carer.  This valuable role offers helps meet the holistic needs of the person by offering time, support to navigate the health and social work system takes into consideration the social, financial and emotional needs, in addition to the medical interventions that are required.

Referral routes opened at the beginning of April 2016 and in its first year, the project team has received 183 referrals.  Of these 165 service users and 18 carers were seen by a Local Area Co-ordinator.

Sharon Breeze and Mary Lynch, the Local Area Co-ordinators in Fife talk about their experience in the pilot and how the new approach has helped empower people to take control of their lives and promote inclusion into local communities:

Mary Lynch, TCAT, Local Area Co-ordinator (LAC)

“We can take the time to work with people to build confidence and accompany them to make the connections with local groups and organisations. says Mary.

An important area of our work is to offer peer to peer support sessions.  Patients can discuss their cancer journey with a patient representative who has gone through the same process to highlight good areas of practice and areas which could be improved.”

 

 

 

Sharon Breeze, TCAT Local Area Co-ordinator (LAC)

Sharon added: “We are also working with families and carers as the effects of a cancer diagnosis are not confined to the patient and it can be a stressful time for everyone involved.  Being able to support families is a beneficial part of the work being carried out and this is being well received by those families we are currently working with.”

So what happens now?

The vision for the Fife is for service to build on the success of the ICCC project and ensure that everyone diagnosed with cancer in Fife can easily access all the support they need, as soon as they need it, to enable them to live as well and as independently as possible.

Find out more about the TCAT work in Fife.

Positive Destination – A case study

“My journey began with a phone call from Mary.  We made a few appointments but I was always so anxious and cancelled them.  Mary then decided to come and visit me at home and that’s when I started the TCAT project.

I had a plan to go to college but I was nowhere near ready to be in that kind of environment.  Mary took me to visit the college quite a few times and helped me get familiar with the building.

I then applied for a course but it was unfortunately full.  I am now looking into volunteering as I think it will help boost my confidence and my self-esteem, it will also give me retail experience that can be useful in the future.  The TCAT project has helped me recognise what I want in life and has made me realise what’s important to me.”

*Anonymised case study written by C. who has been working with a TCAT LAC.

Napier House Care Home officially open

Residents and staff of Napier House Glenrothes celebrated the official opening of the new sixty bed state-of–the-art care home. The £7.1m Napier House is the new home for residents who previously stayed in Alan McLure and South Parks care homes and moved in at the end of August. The care home also provides day services for up to 20 older people from the local area who can come along, make friends and have fun.

Cllr David Alexander, Cllr Julie Ford, Cllr David Ross – ribbon cutting

Co-Leader of Fife Council Cllr David Ross said: “Napier House provides the highest quality care and will allow integrated models of care to be developed to meet the individual needs of every resident. It’s great to see residents in their new state of the art accommodation and hear how they are settling in. All the feedback we have had so far is extremely positive and very appreciative of the warm, friendly and comfortable environment.”

Co-Leader of Fife Council Cllr David Alexander said: “The care our residents at Alan McClure and South Parks received was always excellent and both had a good reputation. Napier House will build on this and the new facilities will provide an environment which will enhance the level of support already provided for the residents. Person centred care combined with activities and entertainment will stimulate and enhance their lives and enable residents to enjoy life as much as they possibly can.”

Michael Kellet Director of Health & Social Care added: “The completion of Napier House is a wonderful achievement and has come to fruition through an amazing collaboration between many partners. Everyone involved has worked hard work to build and create an environment that will bring the maximum possible benefit to the residents.”

The opening of Napier House marks the completion of the first phase of the Care Village that will be built on the site.The Care Village will also include 30 extra care housingin a two storey ‘complex’ which includes a communal lounge area for tenants and a café area for the residents, families and wider community to enjoy. The one and two bedroomed properties will be allocated to people who are over 60 and require supervised accommodation.

Alison Marrs, Unit Manager 
Tel: 03451 55 55 55 + Ext 47 34 87 Contact Alison Marrs online
By Post: 300 Napier Road Glenrothes Fife KY6 1BF

National Meals on Wheels Week

Pupils from Levenmouth Academy are helping to celebrate National Meals On Wheels Week in Fife. Four young

Pupils from Levenmouth Academy deliver Meals on Wheels

people volunteered to accompany the Meals on wheels drivers as they deliver hot meals around the Kingdom.

Chloe Gourlay a fourth year student said: “It was awesome! I really enjoyed going out in the van to make the deliveries and meet some of the older residents Fife. The drivers have a lot of people to visit and meals to deliver but they are always friendly and I could see why the Meals on wheels service has such a good reputation and is so much appreciated. I saw lots of happy smiles and laughter and it was a great experience.”

Fife’s Meals On Wheels Service not only provides a hot  two course lunch for over 700 residents daily but an important contact for some clients who may not otherwise have the chance for social interaction.

Keith Breasley Service Manager said: “Even in Fife Council not everyone knows about this vital service to provide balanced and tasty meals to older people. So this week we are holding tasting sessions for council staff in all our facilities. Not only can employees see and taste the food the service provides but will have the opportunity of finding out more about Meals On Wheels and the benefits it offers.”

Keith Breasley, Service Manager (Hospitality Services) 
Tel: 03451 55 55 55 + Ext 44 59 38 Fax: 01592 583443 Contact Keith Breasley online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH