Congratulations to everyone in Fife Health and Social Care Partnership’s Care At Home Service who have been made it through as finalists in the Fife Business Awards 2018.
Their submission, under the category ‘Success Through Innovation’, tells the story of the roll out of Total Mobile across Fife, where the use of cutting edge technology has led to real improvements in the scheduling of home care appointments.
All 900 Home Carers have been issued with smart phones and can now see their daily rotas and respond to real time changes, all at the touch of a button. The solution has been developed so that it is dynamic and flexible enough to respond to last minute rota changes.
Since its roll out just over a year ago, local teams are completing an average of 22,000 visits per week while the Service overall has generated more than 30% additional capacity to take on new service users through more efficient scheduling.
David Heaney, Divisional General Manager (East) oversees the Home Care Service which led this innovative transformation:
“Huge congratulations to everyone involved. We are very proud that the Service who has worked alongside Fife Council’s Business Technology Solution and Totalmobile, who provide the technical platform, to deliver a solution of this scale and complexity within the Care at Home environment.
Our staff’s knowledge, experience and creativity have been key to developing this unique solution. Being shortlisted as finalists is a testament to everyone’s hard work, time and patience and they should be very proud of what they have achieved.”
Jim Darragh, CEO at Totalmobile stated: “I’m delighted to learn that Fife Health and Social Care Partnership, working together with ourselves and Fife Council have been shortlisted as a finalist. At Totalmobile we have seen first-hand the forward thinking approach that has been taken to mobile working throughout, particularly within the Partnership’s Care At Home team. The efficiencies generated and improvements in productivity are fantastic.”
The winners will be announced at Fife Business Awards Ceremony to be held on Friday 23rd March 2018 at the Glen Pavilion in Dunfermline.